Frequently Asked Questions
Have questions about our towing or roadside assistance services? We’ve answered some of the most common questions below to help you find the information you need. If you can’t find the answer you’re looking for, feel free to call 386-282-6479 anytime—our team is available 24/7 to assist you.
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Your safety should always come first. If possible, carefully move your vehicle to the shoulder or another safe location away from traffic. Turn on your hazard lights and remain inside your vehicle with your seatbelt fastened if you’re on a busy road or highway. Avoid standing next to moving traffic. Once you’re safe, call 386-282-6479 and provide your exact location, vehicle make and model, and a brief description of the problem. We’ll dispatch the nearest available towing or roadside assistance professional to help you as quickly as possible.
We offer a full range of 24/7 roadside assistance services throughout Palm Coast, FL. These include flat tire changes, jump starts, battery assistance, emergency fuel delivery, vehicle lockout service, winching, vehicle recovery, accident towing, flatbed towing, and local or long-distance towing. If your vehicle cannot be repaired on-site, we’ll safely tow it to your preferred repair shop, dealership, home, or another destination.
The cost of towing depends on several factors, including your location, the type of vehicle, the distance to the destination, and the type of service required. We believe in honest, competitive pricing and provide upfront quotes whenever possible. There are no unnecessary hidden fees, and we’ll explain the cost before dispatching a tow truck so you know what to expect.
In many situations, yes. Flatbed towing keeps all four wheels off the ground, making it one of the safest methods of transporting a vehicle. It is highly recommended for luxury vehicles, classic cars, electric vehicles (EVs), all-wheel-drive (AWD) vehicles, motorcycles, vehicles with transmission damage, and cars involved in accidents. Our dispatch team will determine the most appropriate tow truck for your vehicle to ensure safe transportation.
To help us dispatch assistance as quickly as possible, please have your exact location, vehicle make, model, color, and the nature of the problem ready. If you need towing, let us know where you want the vehicle transported. If your vehicle has special requirements—such as all-wheel drive, low ground clearance, or accident damage—please mention that during the call so we can send the proper towing equipment. The more information you provide, the faster and more efficiently we can assist you.
